Store Policy

Support

We value your feedback and aim to provide the best service possible.

Contact Information:
Kay's Candies
Harriet Freezertstraat 95
1103 JP Amsterdam
Email: info@kayscandies.nl

Kays Candies Crunch, values the privacy of visitors to its website, particularly their rights regarding the automated processing of personal data. To ensure full transparency with our customers, we have established and implemented a policy outlining these processes, their purpose, and how individuals can best exercise their rights.

For more information on the protection of personal data, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/en.

Until you accept the use of cookies and other tracking systems on the website, we will not place any non-anonymized analytical or tracking cookies on your computer, mobile phone, or tablet.
By continuing to browse this website, you agree to the following terms and conditions.

The currently available version of this privacy policy on the website is the only applicable version until a new version replaces it.

Article 1 - Legal Provisions

Website (hereinafter referred to as "The Website"): www.kayscrunch.nl

Data Controller (hereinafter referred to as "The Administrator"): Kays Candies, located at Harriet Freezerstraat 95, 1103JP Amsterdam, Chamber of Commerce number: 34171434.

Article 2 - Website Access
Access to and use of the website is strictly personal. You may not use this website, its data, or the information provided on it for commercial, political, or advertising purposes, nor for unsolicited electronic offers.

Article 3 - Website Content
All trademarks, images, texts, comments, illustrations, (animated) graphics, videos, sounds, and all technical applications used for the functioning of the website, as well as all other elements displayed on the website, are protected by intellectual property laws. Any reproduction, repetition, use, or modification—whether in whole or in part—without prior written permission from the administrator is strictly prohibited. Failure of the administrator to take immediate action against any infringement does not constitute implicit consent or waiver of legal action.

Article 4 - Website Management
For optimal website management, the administrator may:

Suspend, interrupt, or limit access to the website or parts of it for specific visitor categories.

Remove any information that may disrupt the website’s functionality or violate national or international laws or internet etiquette.

Temporarily make the website unavailable to implement updates.

Article 5 - Responsibilities
The administrator is not responsible for any failures, disruptions, difficulties, or interruptions in the website’s operation, making it or its functionalities inaccessible. Your method of connecting to the website is your own responsibility. You must take appropriate measures to protect your equipment and data against, among other things, internet virus attacks. You are also solely responsible for the websites and data you access online.

The administrator is not liable for any legal actions taken against you:

Due to the use of the website or services accessible via the internet.

Due to non-compliance with the terms of this privacy policy.

The administrator is not responsible for any damages you, third parties, or your equipment may suffer as a result of your connection to or use of the website. You must refrain from any action against the administrator as a result.

If the administrator becomes involved in a dispute due to your use of this website, they are entitled to claim all damages they suffer and will suffer from you.

Article 6 - Data Collection
Your data is collected by Kays Candies and external processors. Personal data refers to any information related to an identified or identifiable natural person. A person is considered identifiable if they can be identified, directly or indirectly, based on an identifier such as a name, identification number, location data, online identifier, or other specific attributes related to physical, physiological, genetic, mental, economic, cultural, or social identity.

The personal data collected on the website is primarily used by the administrator to maintain relationships with you and, if applicable, to process your orders.

Article 7 - Your Rights Concerning Your Data
Under Article 13(2)(b) of the GDPR, everyone has the right to access, rectify, or erase their personal data, restrict or object to its processing, and the right to data portability. You can exercise these rights by contacting us at info@kayscandies.nl.

Each request must be accompanied by a copy of a valid ID with your signature and specify the address where we can contact you. A response will be provided within one month of receiving your request. If necessary, this period may be extended by two months depending on the complexity and number of requests.

Article 8 - Processing of Personal Data
If a legal violation occurs and authorities require access to personal data collected by the administrator, such data will be provided upon an explicit and justified request from those authorities, and it will no longer be subject to the protections of this privacy policy.

If certain information is required to access specific website functionalities, the administrator will indicate its mandatory nature when requesting the data.

Article 9 - Commercial Offers
You may receive commercial offers from the administrator. If you no longer wish to receive these, you can unsubscribe by sending an email to info@kayscandies.nl.

If you encounter any personal data while visiting the website, you must refrain from collecting or using it in any unauthorized manner, as well as from any actions that infringe on the privacy of those individuals. The administrator bears no responsibility in such cases.

Article 10 - Data Retention Period
Data collected by the website administrator is used and stored for the duration specified by law.

Article 11 - Cookies
A cookie is a small text file placed on your computer’s hard drive when you visit our website. It enables us to recognize you on future visits, allowing us to customize the website and facilitate login.

When visiting our website, a banner appears informing you about the use of cookies. By continuing to use our website, you accept their use. Your consent remains valid for 13 months.

We use the following types of cookies:

Functional cookies: Session and login cookies to maintain session and login details.

Anonymized analytical cookies: To analyze website traffic and improve content without tracking individual users.

Non-anonymized analytical cookies: To gain insights into website visits, helping us tailor communication and content to visitor needs.

Tracking cookies: Advertising cookies used to display relevant advertisements based on browsing behavior. These cookies allow profiling and personalized treatment of visitors.

We specifically use:

Google Analytics (anonymized and non-anonymized analytical cookies)

For more information on managing and deleting cookies, visit: https://autoriteitpersoonsgegevens.nl/en.

Article 12 - Images and Product Offerings
No rights can be derived from images associated with products offered on the website.

Article 13 - Applicable Law
These terms are governed by Dutch law. The court in the administrator’s place of business has exclusive jurisdiction over any disputes related to these terms unless a legal exception applies.

Article 14 - Contact
For questions, product information, or inquiries about the website, please contact us at: info@kayscandies.nl.